I am an extremely detailed person who did my homework 17 years ago in looking for an excellent Property Manager to manage my Las Vegas rental. I settled on Avalon Realty and Oaktree Management and have not regretted that decision ever since. They have not disappointed me and to this day continue to provide superior customer service in all aspects of managing my property..... 17 years and counting.
First of all, they have an excellent support staff who are not only caring but extremely knowledgeable in property management do's and don'ts! As an owner, I expect to be advised if there any current or potential problems and Avalon does just that. For example, there have been has been an on-going problem of air conditioning thefts while the rental is empty and vacant. I was advised of this fact by Avalon and offered several solutions to address this problem. And that goes for many other issues that can turn into big headaches for Owners. How many other Property Managers do you know would take a pro-active approach? Not many.... and that is why I have stayed with Avalon!
Avalon addresses and takes care of tenant concerns and handles repairs in a timely manner. As such, I have not had a vacancy and pretty much kept the same tenant, which means more for my bottom line! My experience has proven to me that Avalon is here for the long haul by being a superior Realty and Property Management firm in all aspects..... the best in Las Vegas bar none!!