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  • It is the worst airport limo service. I have had great experience with them in the past. But I used their service 5-6 months ago and it was the worst possible. I called the cab around 4:20. Their policy allows a waiting time of 10 minutes. I was inside the cab at 4:27 PM. The driver said extra charge. I said for what? And then he made me call the customer service at 4:28. The representative stated the policy, I said I am calling you from inside the cab at 4:28. How is it possible for me to be late in any way? We debated over the charge. I was not willing to pay a penny. He said I have to trust the driver. I was thinking how dumb are you? I mean how was it possible for me to be sitting with the driver in the cab 2 minutes before the charge applies, and am even talking to you! If it had been 4:30, yes I would pay based on their policy. He said if you can afford $5, which I am sure you cannot afford, pay it. I said I cannot afford it. It was not about the money but abt the principle and attitude. The driver said people give more tip then $5 and you are debating over this. I said you lied, that is the point. Both him and the customer service guy had been super rude. I gave him zero tip. The guy did not deserve a penny. Then he said I have a family too and have to feed them. I said, had you not been a lying scumbag I would have paid 15 percent as I always do. Then the driver said, "you're this nationality right" you people are like this. I told him to **** off and left. Oh and also he had not helped me with a single bag in or out of the limo. I will never use their service again, even if they offered it for free. I would strongly recommend against it.
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