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http://www.openvoc.eu/poi#funnyReviews
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  • I called Diamondback plumbing today to replace a water heater. I called them around 9am and since this wasn't an emergency I said the next available plumber would be great. Around noon I received a call that the plumber was on his way. By the time he showed up I had already emptied the water heater and cleared space for him to work. I asked if I should run to home depot and purchase the replacement water heater or if he was going to sell me one. In the end I went to home depot and picked up a water heater and the other parts he recommended. 2 x 18in copper flex lines and a water heater pan. When I return the old water heater is removed and he has installed some steel flex lines instead of the copper ones I bought. We roll the water heater in and he gets everything installed. Parts I purchased $622.89 Parts he supplied $27.27 Fuel surcharge $5 Labor for 90 minutes of work $300 The only things that bothered me was the fact that he kept the copper flex lines in lieu of charging me for the steel ones he found in his truck and that he parked in my driveway and left an oil spot. Other than that I'm happy with the response time and how quickly things were fixed.
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