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| - Earlier this month, I had permanent spinal cord stimulator implant surgery. It was the first time I had surgery at this center. This surgery center was efficient, professional & personable. They immediately greeted me at reception, asked if I needed anything and started the procedures for checking me in. All personnel who took care of me were excellent! A nurse named Judy came out, asked me a few questions, told me she would have the pleasure of caring for me & put me at ease. Once inside the triage area, Claudia also started taking care of me. She had some trouble with the IV, but she got it in on the second try. Which was a huge positive because my veins NEVER cooperate. The last surgery I had somewhere else, they couldn't get the IV in and tried multiple, painful times & finally had to put it in my neck. It only took Claudia 2 tries and it didn't hurt a bit. My doctor, who performed my surgery,has been taking care of me for years and he did an excellent job as usual. The nurse who took care of me in recovery was wonderful too, unfortunately I cannot remember her name. Before leaving the surgery center, Judy came over to me and bent down, touching her forehead to mine and said, "Thank you so much for allowing me to take care of you today". The extra care and concern they showed me, made such an impression on me. I will definitely request that center if/when I need another surgery, and I highly recommend them to friends and family.
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