Before church, I pre-ordered my coffee via the app. ((Which I love by the way)) I was told it would be 14 minutes till it was ready.
Once I arrived to the Arrowood Rd Starbucks location (1719 Forest Pine Dr., Charlotte, NC), the drink was ready but it was made incorrectly. The young lady made my Caramel Macchiato cold instead of hot.
Once she made the drink the final product was not presentable. Because I was short on time, I didn't have the young lady to remake the drink. So, I took the drink but wasn't pleased. Once I got in the car I took photos and sent it to Starbucks Twitter account. I understand sometime, the store can get busy and they're trying to get everyone's drinks out on time. But presentation is key.
AM
Starbuck Gold Member (Since 2009)