My daughter and I took the South Rim tour. We were a little late starting due to late arrivals from the other hotels (starting point was at Planet Hollywood). Our driver was very experienced and timed things to keep us just a head of other tours but still plenty of time at each stop. Buses were clean and amenities of electrical outlets and free WIFI are great. The Buffett lunch was very good and the restaurant was comfortable. Actually better then expected considering the price of the tour.
Larry's (the drivers) experience was also so helpful in tips on using our time and when we'd have more time to shop for souvenirs. Movies and history videos (G Movies and videos appear on tv screens spaced throughout bus) were timed to end just before arriving at the next stop. What is not mentioned is the history of Route 66 which is part of the drive. It really inspires me to go back and visit the area on a road trip. Be prepared to return late, we didn't make it back until ten s o don't plan anything because the return time can vary depending on road construction, delays, and which hotel you're staying at. Both my 18 year old daughter and I would recommend this trip. We tripped the driver $30 which is average for two people. Ultimately a great value for the price.