We take our dogs here and have the wellness plan. We have been to multiple Banfields over the past few years and this location has by far been the best. Dr Mayers is the sweetest, most knowledgeable veterinarian I have met. She will spend an hour in the room talking with me if I needed her to. She diagnosed my beautiful dog with Valley Fever and immediately started treating her. We caught it extremely early and I am confident that with the treatment she will recover. She is NOT concerned about making money for Banfield. She really does what is best for the client and discusses all the options and costs. She has gone as far as giving us prescriptions to take to other places she suggests so that we can get the medication at a reasonable cost. Also, I personally really like the wellness plan. It includes all of our vet care for a reasonable price per month. It seemed like it was $200 everytime I went to my former vet. Plus it includes free vet visits anytime I need them. The vet techs definitely are trained to up-sell dental work, heartworm pills and flea meds. But it is as simple as just saying no thanks, I get my meds elsewhere (wayyyyy cheaper). Although I love Dr Mayers, we have seen two other vets there as well and both were awesome and very caring. As long as the quality vets stay we will continue to use Banfield.