I was overdue for my checkup exam, luckily the office is pretty good at reminders. I know they called me last year when I forgot about my appointment and i totally forgot to call them back. The staff is still very friendly. The nicest thing was that they told me I would be there 2 hours, 1 hour for my checkup exam and 1 hour for my periodontal cleaning. I was in and out in an hour and a half. I really like the fluoride that they use because it doesn't taste super gross and I can actually eat afterwards.