My husband is from Honolulu and was very excited to try this place. Sadly the food was barely average. Maybe it's the burritos? We both decided to try burritos one chicken and one pork. Pork was being scraped from the bottom of an almost empty container filled with bits of meat and lots of juice. It made the tortilla and everything in the burrito wet and soggy. Kinda gross. The chicken was okay, had no flavor but smoke. I know that they are going for a smoky flavor but it's overpowering. I think my bites without meat were better. Everything but the meat drenched in liquid smoke was bland. We spent over 23 bucks on 2 below average burritos and 4 drinks. My husband thinks that there is very little authentic Hawaii at this place. Customer service was okay. Everyone was friendly. It's hard to be friendly back when your food was not good and you feel a little cheated.