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  • Had a groupon deal for 2 nights (fantasy tower?) with a $100 pool credit. The good: The check-in was easy. I think from the time we got the keys, to the valet, to the bag check into the actual room was probably 10 minutes. Perhaps because it was on a Sunday, it was so quick. Overall, we liked the room. It was clean & didn't have the 'hotel smell'. The beds were comfy & everything worked. It was quiet & we slept with no interruptions (even if it was for only 4 hours of sleep) The majority of the employees were friendly and helpful. (front desk, valet, security, housekeeping, doormen, hostess) Except for a ditzy waitress at the 24 hr cafe. I think it was the end of her shift & she just wanted to get out of there. The Palms Place pool was so relaxing. Rented a cabana and chilled for about 6 hours. Got in free to the Ghostbar. It was a sparse crowd, but liked the view. The small complaints: Would've liked the room to be a bit cooler. I lowered the thermostat 3 times & it seemed like it only got a few degrees cooler. The bathroom sink stopper was lowered, so the water drained out slowly. Couldn't figure out how to bring it up. There were (2) items missing from the snack bar. I didn't take anything, but made sure wasn't charged for it either. The Palms Place pool took a while to get to and directions were not very clear. We got into the wrong elevator. But once we got there, everything was great. (was recommended to go to this pool because the other was more of a 'party scene') When checking out, had to remind them I had a pool credit and was not to be charged for the food & drinks. It was corrected. I already recommended to some others to give this place a try. And I would stay here again as well (keep an eye out for those groupons!)
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