I was so happy with my experience today in the store! It's that time of year again when my foundation no longer matches my skin color because my summer glow is now gone. I asked a worker to be color matched because I could never do it on my own. She put me on a list since they were busy and later Karen met up with me and help color match me and we found the most perfect foundation match for my skin. It was everything I was looking for. But I am super picky when it comes of my foundation because I have very sensitive skin so I like to try it out of a few days to see how it wears and also I make sure my skin doesn't have a bad reaction. Karen made me super comfortable that I wasn't purchasing that day. Some other times with other workers before, I felt pressured to buy that day. I was so impressed by her that later when my mom met me at the mall and told me she wanted some new foundation, we went back to the store and I sought out Karen so that she could help my mom. She was so nice to her and helped her with everything she was looking for. My mom ended up buying foundation, the same brush that Karen used while sampling the foundation on my moms face, mascara, and two different types of eyeliner :) we will definitely be back!