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  • BUYER BEWARE. Our experience at Liv Avenida was quite disappointing and unfortunate, given the circumstances of how excited we were to move here. The grounds and apartments are spectacular and the pools are always refreshing... But that is the only reason this review received AT LEAST one star. Let's start with the front office. We felt like no more than a number to them. Our neighbor played loud levels of music throughout the late night and early mornings, and management played an extremely lackluster role in trying to regulate that action. Our adjoining neighbors also complained just as frequently as we did regarding the noise... On-site security even told us that our loud neighbor had a huge file of complaints from other neighbors around us as well! Yet, nothing was done immediately to take care of the issue. It's as though Liv Avenida thinks they run such a perfect community that they don't have to worry about these issues. After disappointment time and time again with how security handled these issues, we decided to send e-mails on FOUR different occasions to the property manager on site. We never received a single response back from her during our entire year-long stay. At the end of our lease, we were charged with a $250 carpet replacement fee. Our apartment had never been lived in before our move-in date, and we only stayed at Liv Avenida for one year. However, they deemed that our ONE year old carpet had depreciated four years and needed to be replaced. We were not pet owners. There were no stains beyond "normal wear and tear", and there were absolutely no holes or rips on our carpet. Bottom line, if you want REAL LUXURY and desire a community that actually has concern and appreciation for you, then move right across the street from Liv Avenida to Camden Chandler.
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