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  • Thrifty Car Rental is horrible, This company has the rudest most aggressive customer service reps I have ever witnessed or heard. I normally rent from enterprise and I can see why they are number one. I talked to 3 customer service reps and they all transferred me back and forth finally I talked to Nicole which refused to transfer me to a manager when I had requested it to begin with 3 times. my only request was to return the car I had rented to its origin and waive the $116.60 charge which would seem reasonable to anyone but not to these rip off artists. Also I used my american express card and they never gave me a 10% off even when I asked your rep at john wayne airport. I will never use Thrifty Car Rental company's services again and I will tell everyone I know to stay away from your company and believe me I know a lot of people. Thrifty Car Rental is a clear indication of what is wrong with corporate america today. Stay away from these cons.
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