The salon itself is really nice and very clean, which is always a plus. Unfortunately, that isn't enough reason for me to go back anymore.
I have been going there for years but had to finally admit defeat a few months ago. The main reason is their gel manicures are terrible and do not last more than a week to ten days. A secondary problem is the technician turnover rate causes my appointments to be hit or miss on whether I will have good customer service or not. I have had terrible experiences and I have had wonderful experiences but the lack of consistency is exhausting. I never know if I'm going to leave happy or mad.
It stinks to take them off my "go-to" list because it is so convenient to my house but, alas, I had to do it.