This place started out fine. Check in wait reasonable. Attention to urgent care abysmal! 3 month wait to get in and told go to urgent care......my husband did this and was told to get to the hospital because the infection was beyond the scope of normal antibiotics. Went back to dr. Carlos ventura who said he did not believe the results. Two weeks later after not receiving a return call we found our own urologist. It took him 5 minutes to order the special injectable antibiotics. He has bee infection free since. If you have special needs or specific disease run dont walk away from there!