I came here after seven hours of travelling plus a day of work... I had been up since 3am on the East Coast and it was around 9pm on the West Coast. I had never been to Vegas and I was taking it all in before crashing. Needless to say, I was EXHAUSTED. Lillian took such good care of me... I was so delirious all I needed was food before I stumbled back to the hotel. I was sitting in front of a VERY rude older couple who just weren't pleased with anything, but bless Lillian, she took it in stride (smiling the whole time) and was absolutely wonderful to me. For my very first meal in Vegas (a stranger in a strange land, so to speak), the comfort and fantastic service that she provided was so unbelievably welcome.