I sent this company a message through Yelp and within 30 min received a call back. The gentleman spent over 15 minutes on the line with me explaining what I could do to prevent any more damage and other advice for my situation. Unfortunately, their schedule couldn't accommodate me as it was the start of the crazy 4th of July weekend. I would have used them in a heartbeat. Their over-the-phone customer service is superb even when they didn't have my business locked in. Their quote was just as competitive if not better than 3 others I received. Kudos to you guys - there are good, honest people still out there!