Went into Verizon today to purchase 2 lines of service and two IPhone 6 plus'.. Walking in you could see the place was pretty packed... Rodney greeted us asked our name and told us the expected wait time.. He was super friendly with my husband , myself and my one year old.. While we waited we asked if they had the phones in stock we wanted.. We were happy to find out they had the 128 gigs available.. About 20 minutes went by and we were greeted by Lea W. She was super happy to be at work., you can just tell by her demeanor that Verizon is a great place to be at.. She answered about a zillion questions from us all while smiling. She gave her personal experience and never seemed pushy or in a rush... The whole process took about an hour. Most of that was error on my husband and myself end.. We didn't have account information on hand from our two current providers... The reason we decided to go with Verizon is because my husband and I have no service with AT&T in our home.. I had friends and family come over with Verizon and they had full or nearly full bars... While husband was searching for information from our old places Lea sparked up server all conversations with me and my baby. She is just the sweetest caring person we've met in a really long time. Lea was super professional while also making us feel like we've been friends for a long time.. This is very important when you are making a huge purchase. Switching over to Verizon was flawless.. And we have Lea to thank.. So thank you Lea for going above and beyond!!! IDad, Imom and ibaby