My husband's family has been coming here for many many years. I finally went with them for the first time. The food was excellent. So was the Jasmine tea. The service was not great and our food took forever to arrive, although we were a larger party and ordered a ton of food. We would have preferred if they brought things out as they were ready instead of bringing it all at once, especially as it is served family style.
Another problem we had is the air conditioning was blasting and our entire table was like a refrigerator. When we asked if they could adjust it we were told that it wouldn't be polite to the other guests, even though we were the only ones mentioning the temperature. Not cool.