Yes, I've shopped here. DIRTY as expected, maybe it didn't start as a Big Lots. Service is hit and miss and usually they're great at helping. Sometimes when asking for a reduction on damaged items, it's a good answer from a rare on the ball, positive employee. Other times, even though it's up to the manager, the clerk is crying with a such a dirty glare that you can hear them thinking "you cheap xxx", that it's already reduced (on clearance). It's still damaged so what's your beef w/wanting a little more discount? What? We don't need no stinkin' discount on the discount???