This place is a joke! If I could I would give them 0 stars, I would. So I had a appointment on Friday at 4:00pm to have a hitch installed on my vehicle. I made plans to be picked up and dropped off so that I wouldn't have to wait for 2 hours or so, with my two year old. If anyone has kids, you feel me! It's not easy. They told me it would take two hours, I can back at 6:00 and they told me they haven't ever started it. I asked them if they could still finish it that day and they said yes. I proceeded to leave and one of the guys ran me down and ask if it was possible to bring the vehicle back another day. I get that they were busy but I wish I could have a received a call so I wouldn't have waisted my time. So I decided to reschedule and booked another appointment for Sunday at 9:00am.
So today is Sunday and I walked in and the same guys looked and me and said we are going to have to reschedule for another day.
First off! This is unprofessional and extremely inconsistent! All I ask for is a call so I'm not wasting my time driving down there. Setting up another ride there and back! I'm so disappointed because I have used this company in the past.
All in all, I DO NOT recommend this place for a hitch! Waist of time!