Not 5 star legendary service. Not one 100% customer service award awarded here.
I used to work at starbucks as a batista. I know the standards. The same standards I hold every customer service establishment. Which is just that. Customer service.
The cleanliness was sub-par. Wasn't greeted at the door. Maybe because these 7.50/hr baristas simply didn't mind eating their tip. Maybe they just forgot because of the "rush". . . No. There was one person in line. Two including me. Anywhore. The lady was nice. Took my order, and said "next". . . Ok whatever. I sit down, the chair looked dingy. Or maybe because people in phoenix dont like light. It was so dark. The patrons seemed all gay, must have been recovering from their midnight debauchery. Not a happy person in site. Is my drink ready yet? Ahhhhhhh nope. What the heck? There's hardly anyone here, what is taking so long? So instead of waiting impatiently, I caught up on my readers digest. Then remembered I had to knit my neice a scarf, so knit knit, pearl. Knit knit pearl... Ohhhh! My drink is finished! Yay! The barista was hot. But slow. Just my kind of man!
The coffee was good. So I guess perfection takes time. I mean look at the 16th chapel. Rome wasnt built in a day. But a espresso machine doesn't take ten minutes to extract a shot.
Not 5star legendary service. 100% not satisfied.