My boyfriend and I visited here a few weeks ago based on the reviews. The windows were painted with words "everything's homemade" and "we cook from the heart not a box". Those words are a HUGE stretch. The omelet was nothing better than you'd get at Denny's. Not fresh eggs but boxed. The hashbrowns were frozen. Also not homemade but I guess technically not from a box. We overflowed our coffee cups twice because the waitress filled the cup to the brim AFTER being aware we wanted creamer added. We weren't greeted when we came in and the coffee waitress passed by us twice. Its a small dining room so she had to pass very close. No way to have missed us standing there. We actually had to ask if we should seat ourselves. We didn't know the protocol as it is self seating at some places and as no one was interested in assisting us we assumed that was how its done. The waitress huffed exasperatingly and stated she would be right with us. All of this was after we passed Fran herself standing on the front stairs smoking. We had to pass through the cloud to get in. I made a joke about that being Fran and my boyfriend said yeah right. Come to find out....I was right! Needless to say...we will never be returning. If we wanted poor service and shoddy food we would go to a big chain breakfast.