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  • Came to Logan's to celebrate my sister's birthday on a Monday evening and left disappointed for several reasons. 1) Restaurant was quiet, but yet we received the worst service. Our waitress introduced us to a trainee and informed us that she'd be shadowing her during our visit. First chance, our waitress left us with the trainee. The only time the trainee, as well as the waitress, came over is when she delivered something we REQUESTED (soda refills, rolls, etc). There was no interaction nor did we feel welcome in this establishment. To make it worse, it didn't help to see all the employees sitting at a table talking while we were put on disregard. 2) ordered the Chopsteak and it tasted old. I had my husband and sister try it as well. I informed another server about my Chopsteak since our trainee/waitress never came to check on us. They took my plate and told me they would place another order of Chopsteak which I refused. If it tasted bad, why give me another one? 3) ordered a steak in replace of the Chopsteak, but never received my meal in time to enjoy it with my family. By the time they were finished eating, my steak was still cooking. I had to eventually ask to pack it up since there was no point of staying to eat. Brought the steak to work the next day and soon discovered that it was cooked medium rare (requested medium well). If it was that rare, why did it take so long for them to cook it? 4) The receipt was brought out (no "I'm sorry discount") and I noticed a survey on it. They took our receipt, but only left us with a merchant copy of the total bill after they charged our cards. So I had to request for the receipt so I could complete the survey. Unfortunately our experience was terrible and will never return back to this location.
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