This is probably the worst Taco Bell I've ever encountered, but it's near my neighborhood and I work late.. so, I keep giving them the benefit of the doubt, hoping they get their act together.
It's rare that they get my order right. I often have to remind the person in the drive-thru to give me my drink or my change. And they regularly run out of ingredients or menu items. Last week they were out of beef. BEEF?!? Do you know how much of the Taco Bell menu contains beef? Most of it.
And sometimes they are 'closed' hours early. The lights are on and employees are still inside, but they aren't open for business. I can only assume the staff is waiting to clock out at 2:00 AM, but they no longer want to do any work.
Not much you can do. I just shrug and go home hangry.