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  • I'm not the type of person who lets one bad experience ruin a restaurant, I know that sometimes people make mistakes and running a restaurant can't be easy. I went here 3 TIMES, and every time something bad happened. First time I went here, food was good if not expensive, but immediately afterwards I felt a sharp pain of sickness to my stomach. Let's end the story there. Second time, food was alright with no "incidents" until my friend discovered a long black hair in his food. That's flavour country! OK, so it's one hair - NOPE, there's another friendly hair in his food! The guy working there refuses to give a refund, only offering more of the same food that had made my friend feel like throwing up after his nice discovery. Good business! OK, Basil Thai - you get one more try. I go there and my other friend orders Basil Chicken which is made with "ground chicken." Upon receiving the order, we notice the chicken is "ground" into pieces of the size of bacon bits, not to mention there was barely any of these "chicken bits." So, we ask for more chicken, since it's a chicken dish, and the same douchebag refuses, saying we should pay for more chicken and that it's "our fault" for not reading the description. He refuses to give a refund because "we already paid for it." What the fuck? How exactly would you get a refund if you haven't paid for something in the first place? Genius! No reason to go here, if you crave Thai food - make it yourself and save yourself assholish service and high prices.
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