I went here on Mother's day, and we ended up getting a reduced rate for mom ($3 bucks).....This helped offset the overall cost of admission, so I won't gripe too much about the price. Just FYI - You can get discounted tickets if you purchase/print them on line.....
Yes, it IS expensive, but it is in a mall with numerous high-end shops, etc. I think that if it were somewhere else, that the price of admission might be lower.
The tanks are very clean (especially the BIG one). All the creatures looked pretty happy, so I guess they are doing something right over there. There were a couple of dead jellyfish in one of the tanks.....The only "bad" thing I saw.
Lots of kids acting like kids.....A few times we got backed-up behind large groups of people - I can see how this would be a BIG issue on a busy day, but it was not too bad for us on a lazy sunday.
Yes, it is dark in some spots - I am sure somebody will fall & sue them one day.....LOL The darkness does make it cool, though - Just watch your step!