Here is the thing, I absolutely love the food here. My grandpa and I used to come here for lunch all the time when he was alive. Customer service when you actually go inside the restaurant to sit and eat is good. Take out on the other hand is horrible. They don't answer their phones.... EVER! You would think they would since they even have a drive thru for you to pick up your take out but since you can't even call to make an order, it's useless. Every few months I when I get a craving for Thai food I try to call but they never pick up. I think in he past 2 years I was successful one time after spam calling them for 10 minutes straight. Then when I drove through the drive thru to pick up my order, they didn't come to the window for at least 7 minutes. I was about to just call it quits and just park to get my food but just as I was about to leave once opened the window. If they actually answered their phones for take out I'd rate this place 5 stars.