I have to agree with Janel. I went there a while back for a pedicure and had the same person. Her name was Kim. When she put the little basket with her tools on the floor, I asked her if they sterilize their equipment. She said, "Yes, like this." She proceeded to squirt some clear liquid on them, still on the floor. She was not gentle nor careful. I ended up bleeding because she cut one nail too short. That didn't seem to bother her, she said it was ok and dabbed some blue stuff on to stop the bleeding. She seemed very rushed - not the relaxing experience one would expect. Not very cool about asking to be paid before the polish was dry, either. Please DON'Tgo there.