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| - A couple of months ago, I had the good fortune to be referred to Avalon Realty & Oaktree Management by my real estate agent. After working with Laura, Bonnie, and their staff for the last several months on various projects regarding my properties, and most recently a horrendous flooding issue, I have a new found respect for these individuals.
Avalon Realty & Oaktree Management is extremely honest, professional, and their response to calls and emails is most timely. Recently, I had to contact Laura Barberini and the office staff multiple times over a 3-week period. Every call was handled with courtesy, attention to detail, and an urgency that was needed for my situation which involved flooding. I was truly impressed by how quickly Laura and her staff jumped into action after a tenant call regarding 2 inches of water throughout my home. Not only did she resolve ALL issues with the tenant as a result of the flooding, but by her prompt attention to the situation, she saved me thousands of dollars in rebuilding costs. It is not an exaggeration to say that Laura, Bonnie, Lori and her crew worked around the clock to put my house back in order before the tenant returned from vacation.
I am, and will continue to be, truly grateful to Avalon Realty & Oaktree Management for treating my home like their home. I felt so helpless being hundreds of miles away, but due to Laura, Bonnie and the staff keeping me continually updated and informed regarding potential costs, they saved me thousands of dollars. I appreciate their honest and direct approach to addressing any and all situations that arose.
If you want an honest, reliable, and trustworthy property management team, you would be foolish with your time and money not to first speak with Laura and Bonnie. I'm glad I did as they saved me much time and money with their skill and expertise in property management. Thank you Laura, Bonnie, and staff at Avalon Realty & Oaktree Management for your stellar service and prompt attention to my properties!!
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