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| - I was given a Groupon for the Studio for Mother's Day which included partial highlights/all over color, pedicure, facial, and style/blowdry. I called up to make an appointment and had no problem booking an appointment which worked with my schedule and theirs. I opted to trade the facial for a haircut and it was arranged with no issue. I arrived at my appointed time and was warmly greeted and asked to fill out a very short information sheet. I waited less than 10 minutes and I was greeted professionally by my stylist, Theresa.
She started with my haircolor. They work with Redken color and listened to what I desired for my end result. She suggested a formula and made sure we agreed on the process before starting. The color was applied very well, with very little on the skin. She promptly wiped off and residual so I had no staining of the skin. She checked with me several times throughout the processing time while staying busy with other tasks around the salon floor. When it was time to rinse my hair, I was led to a clean shampoo bowl and rinsed without water running down my back or dripped in my face.
As for the haircut, I brought a picture of my desired cut and Theresa asked me questions before she started instead of cutting first, fixing later. The instructor was called to check the haircut before I left and he had to fix a few small corners but in my eyes the cut was perfection! I could tell even when it was wet, that the length and overall style was exactly as I had asked for.
In final, color, cut, and style took 1.5 hours including a .5 hour processing time. I had little to no wait time. And everyone was very friendly and professional. A big plus, all the stylists were nicely dressed and extremely put together. The salon was immaculately clean and every stylist sanitized the shampoo bowls and chairs after they were done!
Thank you to all at The Studio! I can't wait to return for my pedicure.
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