My iPhone 4 screen cracked and my phone insurance said it would cost me a $160 deductible to replace the entire phone (along with the hassle of being available to have the package sent to me, which is difficult when one has a lot of holiday travel). Funny how those kinds of details get buried in the fine print...That seemed like an unnecessary thing to do, as I would also have to go through the always risky process of backing up and transferring all of my phone data to a new device.
I brought it into uBreakiFix the next day, no appointment necessary. The employees were amicable and told me it would take about 35 minutes to repair in store, so I grabbed a coffee and came back. Because I waited only an extra 10 minutes, they gave me 10% off of the charge.
My phone screen is repaired for $77, with a 90-day warranty, and I saved $83 compared to going through my insurance! The only hitch I came across was that when my phone was first handed to me after repair, an edge had been improperly aligned and a gap appeared between the layers. Glad that I quickly inspected it, I only had to point this out and they fixed it in 30 seconds.
Their small retail section is also suitable for the needs of people bringing in broken phones--lots of Otter cases :-) In the end, uBreakiFix is a great alternative to replacing your entire phone; they also offer an array of other repair services that I would be quick to take advantage of.