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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • We went on a camping trip this weekend, it was last minute and we were unprepared. However REI took care of that. I haven't camped since I moved out here and we do not own any camping gear anymore and the thought of buying it all was daunting. We did a bit of research and found out REI rents just about anything. We rented pretty much every thing we needed for a last minute camping trip. The nice thing is for people like us we may or may or may not go camping again but if we do we now know what kind of tent we want and the kinds of pads to sleep on and sleeping bags we prefer. They rent the same quality product they sell. We did have a small glitch we found when we arrived to camp but at that point it was to late to do anything about. So I called and the nice guy who helped us out apologized profusely tried every possible remedy for us. He made it right in the long run, mistakes happen I understand that and don't hold it against someone. However how you react to that mistake and fix it is up to you. I will be back and look forward to the great customer service...
http://www.openvoc.eu/poi#coolReviews
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