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  • You guys have GOT to do something about your takeout ordering. I've been on hold forever, with the same message repeating, suggesting the use of online ordering. Great, in theory, but Online Ordering has been temporarily unavailable at this location the last several times I've tried. What gives? You guys have too much business? Hanging up before ai lose my mind... Update: 3/14. Still a nightmare. This time, I was able to place an online order, (only after ainpushed out my pickup time 45 minutes out. So I get there at my pickup time, and there's a line. Out the door. I stood there 30 minutes. Lucky for me, my order was just being bagged (a full 30 minutes AFTER MY PICK UP TIME). By then, there were 30 (yes, THIRTY) people waiting in line and in the waiting area to pick up food. The guy in front of me had been waiting a little longer than me, and they told him it was going to be another 25-30 minutes before his order was ready; the woman before him had no order in the system (though she had a confirmation email, yes it was the correct location).
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