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| - While visiting Las Vegas this summer, I needed to get 1 nose pad replaced on my glasses. I had it replaced while at home but apparently they did not secure it properly and out it came again. So I found Frame Fixer on the internet and the Yelp reviews were pretty good, so I went! They charged me $15 for a nose pad!! Really? I paid nothing at home, in Michigan, and have had nose pads replaced many times over the years with no charge ... EVER! But, I had no choice, so I paid the $15. They did make sure they had tightened the small space that hold's the pad, which was great. Then I noticed that my lens, which is a drill mounted lens as my frames are rimless, was coming apart. They told me it was from wear, which may very well be the case. However, they offered me no solution or possible repair other then to pinch the lens back towards the frame. That did not secure my lens at all, and during our Las Vegas stay, which was several weeks, I had to constantly pinch the lens to the frame, and hope it did not fall apart as I do need the glasses to see, obviously...Once at home, I went to the place I have found here and they said, with no hesitation ... that I needed a new "plug". They did it in minutes and my glasses are like new again. The charge ....NOTHING!
Oh and as an added thought ... Frame Fixer carries the Silhouette frames that I am wearing and when asking the price for new ones, I was told $379! Here, at this business, that does not charge me for minor repairs ... they are $305 and ... they offer an online coupon for $50 off and give the discount whether you bring in the coupon or not! Hence the price locally would be $255 for the same frame that Frame Fixer wants $379 for! Would I go back to Frame Fixer when in Las Vegas? Doubtful! Just not happy with the charges and agree with other reviewer's, that they try and do, scam people.
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