Wow I am super impressed! I used to take my dog to Petsmart Banfield for all of her medical needs, but ever since I had a bad experience with them, I have been searching for somewhere new. I'm staying temporarily in Mesa until I move into my new apartment but I needed something for my Emma's anxiety. It was getting to the point where I felt bad for her and felt she might benefit from some medication.
Emma doesn't always get along with other dogs, so the front staff were very accommodating when it was needed to coordinate when there were no dogs around to get Emma into an exam room. She was nervous inside the room but the tech and vet were understanding and wanted Emma to be as comfortable as possible. They sat down and got to her level, gave her treats, and let her sniff their stethoscopes. The vet listened to my concerns and talked through what the best options were. She offered me a prescription and I was able to take it to my own pharmacy to get it filled, which I had no idea this was something I could do! They also let her stay in the room while I paid which was very helpful. Highly recommend even for the most anxious of animals!