This was our first time staying at Caesars Palace. We have stayed in Vegas many times , just never at this hotel. We stayed one night as a pit stop on a road trip. Ralph at the front desk went above and beyond to accommodate us. My husband and I are so grateful he was the staff member to check us in. Besides Ralph being great, our room was also so clean and newly renovated . The shower was amazing. The buffet was the best one we've ever been to. We will definitely stay here again.