AVOID!!!
I was here on March 25, 2013. My battery light has been coming on while driving. I assumed it was an alternator on it's way out. I went to the service parts place and was "helped" by a man named Chris. He was extremely rude and ignorant. He discriminated against me because I was a young woman. He tested my alternator ( the same thing Auto Zone does for free) and said it tests fine and because of that, he has no other reason to do any other tests. I kid you not he said "I don't want to waste anymore of my time." I asked to speak to a manager on 3 different attempts and he kept saying a manager would call me but they will tell me the same thing. I never did a call from a manager. Our last phone call he said that he spoke to his manager Kathy and she said it was a fair trade that I should still be charged the $130 for the diagnostics test even though all he did was do the same thing Auto Zone does for free. I went to Team Ford today (March 27,2013) and they charged me the diagnostics fee but did say I have a bad alternator!! I will not be returning to Gaudin Ford. Horrible place and horrible customer service. Also not very educated. I would like my $130 I paid for nothing.