The first time I ate at this Craft Burger I ponied up extra for the organic meat but ended up with a rather flavourless burger. The next time I got one that in my opinion was severely undercooked. I ended up taking it back and got a pretty aggressive response from the management and the chef - and was told that this is how they do them, that I should have asked for it well done, etc. Having never been asked how I'd like my hamburger prepared in the past and seeing as they never asked me when I placed the order then I was obviously at fault.
I like my burgers and will travel far to get a good one but in this case I'd actually prefer an A&W burger to a Craft Burger - sorry.