I got my hair colored here. It took two hours and I brought an audio book along to listen to. The stylist was ok. There were some mishaps such as the water being too hot when shampooing (but quickly corrected when I told her), water spraying on my face, smelling my hair being scorched when blow drying (a very brief moment), and getting a hot spot on my scalp when blow drying and me jerking away (she apologized). She was about to have me walk out with dripping wet hair but I wanted to get my hair blown dry. She eyed her instructors and announced, "She wants her hair dried *sigh*" For a minute there, I was confused if blow drying hair was a part of the service or not. With my thick hair, it took about a 1/2 hr to finish with the blow dry.
I used a Groupon and was charged an additional bowl of color for $8. They do upsell services and you'll have to be sure to check prices before agreeing to additional services. Any color for hair longer than shoulder length is an additional $10.