rev:text
| - After coming to Yelp to find a place close to work where I could buy new glasses, it seemed that this might be the best option. The people were definitely helpful, attentive and understood that picking out a pair of glasses is not an easy task. Let me start out by saying that I hate wearing glasses; I do so only rarely and even then, only out of necessity. So as you can imagine, shopping for glasses gives me the opposite feeling that shopping for shoes or clothes does. Given all that, I ended up walking out relieved, yes, relieved that I had found some decent glasses and it wasn't a stressful situation at all. My only complaint is that there was some trouble with my prescription, which needed to be faxed to them. When I called them about it, they were a little curt about the whole thing and didn't bother to follow-up. I called to see if the glasses were ready and they told me that they hadn't even received the prescription! I had called them days earlier and told them that the prescription should be faxed within the hour, but no one bothered calling to ask that it be re-sent. I know that is expecting a lot, but given the initial level of service, it appeared to be like so many optometrist stores where they almost seem desperate for your money. Hence, the four instead of five star rating. Anyway, I'd consider going back here for glasses as there are many options and the assistance provided to help you pick out the frames is quite good, but I think I've found another place for my optic needs.
|