I had a terrible experience at this salon. I was recommended by two of my friends, but my hair turned out nothing like I asked. I first got a partial highlight, and ended up with blotchy spots up near my roots in multiple places. The stylist was nice, so I figured she just hadn't seen them. When I called to get it fixed, they offered to have somebody other than the original stylist fix it. This was fine by me, because I just wanted it fixed before I went on my vacation. However, the second time I came in, I felt very uncomfortable the entire time. It seemed that all the girls in the salon were casting me dirty glances for having my hair fixed by someone else. This feeling was confirmed when the girl doing my hair started asking me why I hadn't gone back to the original stylist. Aside from being highly uncomfortable, my hair (again) turned out terribly. She tried to "paint the roots" to give it an ombre-type appeal, but wound up getting splotches of brown dye down in the lower length of my hair, ruining the original highlights. I would never visit this salon again or recommend it to anybody I know.