Not every airport is going to be a knockout. The set-up of CLT is one thing - how you have to walk everywhere, which sometimes means a 15-minute sprint between terminals. But I have never faced such consistent delays and poor organization in an airport. And I have lots of experience at some of the busiest and most notorious airports in the country: ORD, LGA, and JFK. I think CLT is simply too small. The runways get clogged, as do the hallways. The food options also leave much to be desired. It is never a pleasant experience at CLT.