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  • There is something fishy going on here. I suspect this dentist provides some sort of reduction in cost or some other benefit in exchange for a 5-star review from his clients. He is essentially trying to game the system. At any rate, I had an appointment at 10:30 and arrived a few minutes before. They had me sign a few forms and then made me wait about 20 minutes until somebody took me back. When I initially made the appointment, I said that I wanted to get my teeth cleaned. Instead what happened, is that all of my teeth were x-rayed, counted, poked and prodded. A dental assistant explained to me what she had found, then the doctor came around to tell me his thoughts. Then they said, "Thanks!," gave some toothpaste and a toothbrush and told me to wait in the lobby again until somebody was ready to coordinated further appointments with me. When I speak to someone at a dentist office and tell them I want my teeth cleaned, I have a reasonable expectation that my teeth be cleaned before I leave. I consider my time and money to be valuable and any business that does not feel this way about my time and money will not be given a positive review. I wasted over an hour getting my teeth x-rayed at Central Valley Dentistry, because I will not be returning. In the future, I would recommend that they do what the client requests and instead move the x-rays to the second appointment or split it up into multiple appointments. A few years ago, I went to a dentist in Avondale and immediately got my teeth cleaned, so don't give me that bullshit excuse about how you need to get your teeth x-rayed first. In addition, My dentist in Washington State informed me that Central Valley Dentistry took too many unnecessary and redundant x-rays of my teeth, essentially billing my insurance provider twice for the same thing. He informed me that insurers in Washington would not pay for this sort of thing. You have to ask yourself: why would a dentist office take unnecessary x-rays and push back a requested teeth cleaning to another day? This office is clearly trying to squeeze more money out of their clients.
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