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  • I generally avoid airport restaurants, unless it's a Chili's that serves cheesy nachos and/or it offers free wi-fi so I don't have to pay Boingo a dollar for every byte of data transmission in an act of desperation. Speaking of desperation, a delayed departure prompted my colleague and I to try Urban Crave. "Authentic street cuisine" did sound inviting. And the restaurant has a welcoming open layout. My colleague chose the buckwheat (soba) noodle salad and fries (no, they are not ribbon chips as advertised). I was in the mood for a grilled cheese sandwich complemented by tomato soup, and was conjuring up memories of always enjoying the combo at Bouchon Bakery as we waited for just a short while for the food to arrive. The fries and sandwich barely passed muster, but the noodles and soup were inedible--certainly not something you would list as your last meal on your star-studded Yelp profile (no, that is not a reference to mine). What followed was hilarious. Seeing that we barely ate, our server came by and said she would take care of us, and after minutes of deliberation with her manager, she said they would take 25% off but, with a wink of the eye, she went on to add, "I took care of you, hope you take care of me"--a clear reference to getting a big tip. As we were leaving, we suggested to the manager that he look into the quality of the food, to which he nonchalantly replied "You are the ones who picked those items from the menu". Certainly not a shining example of owning up to what was being doled out on his watch. I will never be going back here, for reasons that are both obvious and upsetting. On a side note, this is on the US side of the terminal, past Immigration. Not a good first taste of your destination.
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