I got paired with an agent at Coldwell through a real estate service at my credit union. The first agent, Anne Jackson, was AWFUL. She called me once to get some info, and I really got the vibe that my budget wasn't high enough to be worth her time. She never contacted me via email or phone.
Once I got that out of the way I asked for someone new and got paired with PAULA ASHTON. I love this woman! She's so AMAZING. I had a fairly low budget and just wanted to see what I could find. She didn't treat me any differently than I bet she treats people looking for million dollar homes. She also did not treat me badly despite me being really young (23) and looking to buy my first home... I don't know much about buying a home and she was so patient with all my questions and made sure to explain every step of the process. She was in constant communication and really could not have been a better agent.
In the end, she found me a house and genuinely seemed as excited about it as I was! During the process of buying, again like I said, she was so thorough in helping me through everything and making sure I knew exactly what was going on. I never once got the sense that she was annoyed with my questions (not that I had tons, but she wasn't pushy to just close the deal and be done with it). Even after closing, I have been in contact with her with general questions and she remains extremely helpful.
Paula is great and I would absolutely, hands down recommend her to anyone looking for a home in the area.