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| - Let me preface this by saying that these apartments are a little bit older, but that does not make it exempt from holding itself to a standard.
I felt as if my expectations were pretty straight forward for this community - I pay my lease, I receive a conditioned home, water (which is another subject on it's own), and just a mutual respect between tenants. That was certainly not the case at The Park.
I'm going to start by addressing the first thing you'll notice upon entering one of these units - the smell. I didn't notice it at first because of the air fresheners, but give it a day or so and the musty, strange aroma will present itself. Towards the end of the lease, my apartment smelled like a dirty diaper. My guess maybe was because of the ongoing sewage problems, but to make the unit bearable, I could not go easy on the air fresheners. In most cases my 'setup' would be overkill, but it was necessary.
The next topic I want to touch on, are the tenants. I understand not everybody is going to be everybody's best friend, but I believe it is upon the property management company to have somewhat control of their own grounds.
As funny as it sounds, the children there have more control over the day to day than the management company. I at least see and hear the kids running and screaming at midnight on the weekdays, whereas the management company has yet to look out the window to notice they need to order somebody to clean up the excessive amount of dog feces on the lawns.
Now on to the most outstanding subject of them all, the water. For the fun of it, I tabbed over to my email and searched "the park water" and I have 8 emails regarding water shutoffs from JUST February to today (April). This is not counting the typed letters I've received on my door, and everything prior to February. Even if I look past the grounds, and the smell, I think it is very reasonable to be entitled to running water for which I am paying.
When I was hoping things would go over smoothly, to no surprise, The Park at Deer Valley fell in line with the rest of what is wrong with property management. Excusing the problems with, "they are older apartments," is not a valid reason for letting something go to waste. I'm of the mind that if something is older, it should have more experience because it has had it's trials.
I think the management should certainly be ashamed of the integrity in their work and should perhaps explore a different industry. Leave the managing of a living environment in the hands of somebody who understands it's importance.
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