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| - Maybe it's just me, but Metro's pizza is just OK. I am not too sure why everyone raves about it. It is good, but it's not like the best pizza I have ever had. I decided to try the lunch special #1 today, which is a personal cheese pizza, side salad and a soft drink for $9.50. The side salad was fine, it had a few slices of tomato, thinly sliced onion, and a few croutons over a bed of lettuce. I always get their house made Italian dressing on the side because that stuff is bomb. I also got a side of ranch because I like the combination of ranch and Italian on my salad, and then I use the extra ranch to dip my pizza into. The personal pizza was BIG, and much larger than what I imagined so that was a pleasant surprise. The flavor of the pizza is just meh to me. Granted I only got cheese this time, but I have tried a lot of their other pizza's before and nothing blows me away.
The service today was spotty. They only had 1 server and 1 cashier/hostess/phone person during the lunch rush, and it is very apparent that they need more help. The cashier/hostess/phone person is busy because she is trying to do 3 different jobs at one time. There are constantly people coming in to be seated, people who are leaving that need to pay, and people who are calling to place orders over the phone. It took about 5 minutes for me to be acknowledged by the hostess and taken to a table when I first arrived because she was busy doing other things. I sat down and was given a menu and some silverware. A gentleman came by and took my drink order and then I browsed the menu. In between that time, the hostess brought me out some fresh bread and butter. After a few minutes I knew what I wanted and just sat there awkwardly waiting for my server to appear. Finally after about 15 minutes, she came to my table. You could tell she was busy. I ordered and off she went. I saw her bounce from table to table all over the dining room. My food came out about 15 minutes later and it was fresh and hot. I had to hurry up and eat because my lunch hour was almost over. This meant I had to flag down my server to bring me my check which took her 5 minutes because she was busy bringing boxes and checks to other tables. Despite today's visit, I have decided I will be back to try their meatball sliders that are voted Best of Las Vegas. Hopefully the service will improve but I will post an update regardless.
Manager/Owner if you are reading this, you need more servers on at one time. I don't know if you were short handed today, 1/15/15, but to me it is ridiculous to make 2 people run around like chickens with their heads cut off trying to please everyone. With more help, things will go smoother and I promise your customers will thank you for it, and your servers will get compensated better.
Yelp 2015 Review #13
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