12/02/12
Stopped at the Scottsdale Fashion Square mall location and dropped off my mercury Valencia handbag to have it cleaned and repaired and was going to buy a new merlot Valencia handbag to help deal with parting with the other, but was told by a salesclerk that the last piece was sold just a few minutes before. I asked if she could check if other locations have it on stock and voila!, the Kierland branch had two and Carla (name?) would hold one of them for me. By the time I'd arrived to buy the bag here, the store had closed early to prepare for a private viewing later on in the evening, but Carla (or the manager that evening) let me in, gave me the bag for inspection, and even extended an invitation for me to grab a couple of See's truffles from one of the stations of truffles and petit fours on display for the night's guests and a bottle of water (as is customary when shopping at Brighton's) as she finalized the sale. It's nice to feel appreciated by Brighton staff, no matter which location I shop at! :)