The service was very friendly, but on two different occasions, it took over 20 minutes to receive our food. We really didn't receive an explanation, or even any consideration (like a free milkshake, or coupons for our next visit) for it. There are way too many quick casual options in this part of town to not at least make an attempt at customer service. Also, if you are watching your sodium intake, I wouldn't recommend this place. It's almost as if their salt shaker has no lid on it.